Ascender®: Knowledge & Support
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Team Management → Access (Purchases)

The Team Management: Access tab is where you’ll go to see your company’s current subscription usage for Ascender® and your methodologies. If you’re an Authorized Purchaser, it’s also where you’ll go to buy more licenses or methodology access.

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Applies To: Plus plans | Access Needed: Authorize Purchases admin permissions

Note: Users with Manage Users or Assignments permissions have view-only access.

Learn More: Ascender® Plans & Permissions


What’s Included in Access

The Access tab can be found on the Team Management page. (Team Management can be found in the dropdown that appears when clicking on the image-20250916-135542.png Profile and Account Settings icon.) The Access tab includes:

Ascender Subscription Overview

The top of the tab includes details about your Ascender subscription, including:

  • Number of Ascender licenses in use vs. purchased

  • Start and end date oy your current subscription

  • Authorized Purchaser email addresses

Methodologies

The Methodologies section lists each methodology your company has in scope and the number of seats in use vs. purchased for each.

Other Technology Access

You may also see an Other Technology Access section if your company has additional technology in scope. Usage and purchased counts for these are tracked elsewhere.

Buy More

Authorized Purchasers will have access to a Buy More button, which allows you to buy more of the technologies and methodologies your company has in scope.

Buy More Licenses or Methodology Access


Common Questions

  • Can we have multiple Authorized Purchasers?
    To limit purchasing mistakes or duplicates we recommend that each company only have one Authorized Purchaser, but we can grant access to multiple users if needed. If your company does have multiple purchasers, make sure to coordinate to prevent issues.

  • How can we change or add an additional Authorized Purchaser?
    Contact tech.support@forcemanagement.com with the details of your request and specify whether it’s for a replacement purchaser or an additional one. Since this permission grants access to purchasing, requests to change the Authorized Purchaser must come from or be approved by your company’s current Authorized Purchaser or main contact with FM. We’ll need to verify the request prior to granting the permission.


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