Accounts Settings is where you’ll go to manage your login credentials, notifications, and Ascender subscription. If you’re a team plan owner, it’s also where you’ll go to manage users.
Applies to: All plans (available actions vary by plan)
Learn More: Ascender® Plans & Permissions
What’s Included in My Profile
My Profile can be found in the dropdown that appears when clicking on the
Goal & Topic Interests
You can view and edit the goals and topics you’re interested in via the My Profile page.
Update your Goal and Topic Interests
What’s Included in Account Settings
Account Settings can be found in the dropdown that appears when clicking on the
Login Credentials
The Login Credentials section is where you’ll manage your email address and password. If you’re a Connect, Pro, or Team user, you also have the option to set up social login via linked accounts.
Update your Email Address | Change or Reset your Password | Link Social Login Accounts
Email Notifications
The Email Notifications section shows the various notifications available to you and is where you’ll go to manage those.
Update your Email Notification Settings
My Subscription
The My Subscription section shows the plan you’re on and your subscription dates. If you’re on a Connect or Pro plan or are a Team plan owner, this is where you’ll manage your subscription billing, upgrades, and renewals and can view your payment history.
Manage Team Plan
If you’re a Team plan owner, the Manage Team Plan section is where you’ll see your current license usage and manage users. This includes inviting users, deactivating users, and changing the manager hierarchy.
Common Questions
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Is Command of the Message available for Pro or Teams plans?
Our command series methodologies (Command of the Message, Command of the Sale, Value Negotiation, etc) are not available for users on the Pro or Team plans, but there are several courses on similar topics that are available to you as part of our Elite Selling curriculum. For example, check out these two collections:-
Drive the Deal: Learn how to apply qualification criteria and manage a sales cycle based on customer actions that indicate their readiness to progress - through mid-stage, late-stage deals and renewals.
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Build the Business Case: Understand how to conduct effective discovery, communicate value props and business justification relevant to specific customer needs, and negotiate on value vs. price.
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How do I turn off auto renew for a Connect, Pro, or Teams subscription?
Go to Account Settings -> Scroll down to My Subscription -> Toggle Auto Renew to Off → Confirm Stop Auto Renewal. Your subscription will end at the date listed and will not renew.