Ascender®: Knowledge & Support

Documentation

• Start Here: Best Practices & General Information

  • Log In to Ascender
  • Ascender® Plans & Permissions
  • Opportunity Manager SFDC App Resources for Users and Managers
  • Enable Browser Notifications

• My Profile & Account Settings

  • Update your Email Address
  • Change or Reset your Password
  • Link Social Login Accounts
  • Update your Email Notification Settings
  • Add your Certification to LinkedIn
  • + 1 more pages

• Team Management → My Team (Users)

  • Invite Users to Your Company
  • Invite Users to Your Company via File Upload
  • Resend Invitations
  • Update a User's Information via Edit User
  • Update Users' Information via Actions
  • + 6 more pages

• Team Management → Custom Fields

  • Manage Custom Fields & Values

• Team Management → Access (Purchases)

  • Buy More Licenses or Methodology Access

• Team Management → Assignments → General

  • Create an Assignment
  • Manage Assignment Content & Due Dates
  • Manage Assignees
  • Send a Reminder Email for Assignments

• Team Management → Assignments → Command Series Certifications

  • Assign a Command Series Certification (or Unassign)
  • Update the Due Date for a Command Series Certification
  • Send a Reminder Email for a Command Series Certification

• Ascender Product Updates

  • Ascender Release Log
  • Effortless Self-Service for your Knowledge & Support Needs
  • Ascender AI: Search Powered by FM Curriculum
  • Introducing Our New Course Page: Learning Made Simpler
  • Highlight: Flexible & Customizable Team Management for Admins
  • + 5 more pages