Ascender®: Knowledge & Support
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Assign a Command Series Certification (or Unassign)

Assign users to a Command Series Certification, so that your invited team members will get notified and know what they need to complete. This article also covers how to unassign a Command Series Certification from a learner. To assign users to courses, learning paths, or Elite Selling Certifications, refer to Manage Assignees instead.

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Applies to: Plus plans | Access Needed: Manage Assignments admin permissions

Learn More: Ascender® Plans & Permissions


Instructions

Command Series Certifications are only available to assign to learners that are already enrolled in the prerequisite for that certification — an associated Fast Start Program. Attending an instructor-led training is a prerequisite for enrollment in the Fast Start Program, since this program builds on and reinforces the concepts learned at training.

Learners that meet this requirement (and are not yet assigned to the cert) will be listed on the Eligible for Assignment subtab.

Learn more: Achieve Industry Recognition with Command Series Professional Certifications

Assign a Command Series Certification to Eligible Learners

via image-20250916-135542.png Profile and Account Settings > Team Management > Assignments > Command Series Certifications

  1. Select the certification you want to assign to learners.

  2. Go to the Eligible for Assignment subtab. In this subtab:

    1. Select the checkbox next to each learner you want to assign to the certification.

    2. Select Assign.

      1. Add a Due Date for when you want the learner(s) to complete the certification by (optional).

        1. If you set a due date, the assignee(s) will receive a reminder 5 days before their due date (if not yet complete).

      2. Select Assign.

These learners will now appear within the Assigned subtab.

The certification will now appear in the Enroll → Assignments list for these assignees and they’ll be notified via email and bell notification.

Unassign a Command Series Certification from Learners

via image-20250916-135542.png Profile and Account Settings > Team Management > Assignments > Command Series Certifications

  1. Select the certification you want to unassign from learners.

  2. Go to the Assigned subtab. In this subtab:

    1. Select the checkbox next to each assignee you want to unassign from the certification.

    2. Select Actions → Unassign.

      1. Select Unassign.

These learners will now appear within the Eligible tab.

The certification will no longer appear in the Enroll → Assignments list for these learners but it will still be available for them in the Enroll → Certifications section (and any previous progress will remain).

Unassigning a learner does not remove their eligibility or re-set their enrollment status. These learners will still appear in the Certification Progress report, but the Due Date and Assignment Name fields will be blank.