Ascender®: Knowledge & Support

Streamlining Your Ascender Experience

We streamlined your Ascender experience and have sunset the Engage page. Now you can easily register for and join upcoming events via the Upcoming Events widget on My Ascender and Explore pages, and filter for Events and Event Recaps on Explore.


Sunsetting “Engage”

To make it easier to stay informed, discover relevant content, and engage with the Force Management community on Ascender, we’re introducing updates to streamline your overall experience.

As part of this evolution, the Engage page of Ascender has been retired.

This change simplifies how you access product updates, events, and expert insights - bringing everything into more intuitive, integrated areas of the platform.

What This Means for You

  • My Ascender + Explore → easily register for and join live events via the new Upcoming Events widget.

  • Explore → remains your central hub for quick-access content, including: articles and expert insights, podcasts, videos, events, and event recaps.

  • Ascender AI → continues to be the fastest way to find answers and relevant resources. Simply ask a question, and Ascender AI will surface tailored guidance, content, and explanations instantly. Ask AI (Ascender AI) FAQs

  • Knowledge & Support Center → remains your go-to destination for product guidance, step-by-step how-to resources, and troubleshooting & support. Ascender®: Knowledge & Support

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Why This Matters

These updates create a simpler, more intuitive Ascender experience by:

  • Bringing updates and insights directly into the areas you use most

  • Making expert content and certified‑user resources easier to discover in Explore

  • Reducing the steps needed to find events, announcements, and support

  • Creating a more consistent and predictable experience across the platform

By evolving how community and content are delivered, Ascender becomes more cohesive, easier to navigate, and better aligned with how you learn and engage - no matter where you are in your journey!


This update went live on .